Autoship
Don't make your pet wait for more Tartar Shield!
Save 5% on every autoship order. It’s easy to sign up!
Select your pet’s favorite Tartar Shield products
Choose an autoship frequency
(Every 3 Weeks, 30, 60, 90, or 120 days)
Check out and save 5% on all recurring autoship orders
Receive email reminders about your upcoming autoship shipments
Update your autoship frequency, items, billing information and/or shipment date by logging into your account
Cancel your autoship anytime and for any reason by logging into your autoship account or by contacting us directly
Frequently Asked Questions
What is autoship?
Autoship is an easy and convenient way to set up repeat deliveries of all your pet’s favorite Tartar Shield Products! You can customize the schedule of each product in your Autoship making sure you never run out plus with every Autoship order you save an extra 5%.
Can I change how often I get my delivery?
Yes! Go to My Account and select “Scheduled Orders” from the left-hand navigation. Here you will find all your Autoship scheduled orders with options to adjust your shipments to fit your pet’s schedule.
What frequency options do I have?
During checkout or on your Scheduled Orders page, you have the option to set your scheduled orders every 30 days, 60 days, or 90 days.
Can I have multiple autoship orders?
Yes! You have the option to have as many schedule orders as you need. However, we recommend having a single Autoship Order as you pay the shipping on every order.
Managing your autoship account:
Change your password
Tartar Shield is passwordless! During checkout, we automatically create an account for every customer and their account is automatically activated.
When you returns to log in for the first time. Instead of old-school password-based account logins, you'll simply type in your email, get a four-digit code to via SMS or email, and enter the code to log in.
Update your payment method for autoship
Login to your account and click on the Autoship you wish to edit. You then click the three dots that say "More" and next click "Change payment method." From there, we will send you asecure link via email to update your credit card. Please note that this option will apply to your future scheduled Autoship orders and will not change your order if it has already processed.
Pause or resume your
Login to your account and click on the Autoship you wish to edit. You then click the three dots that say "More" and next click "Cancel." You can also chose to pasue or skip your next Autoship make your orders as custom as you need!
Please note that this option will apply to your future scheduled Autoship orders and will not change your order if it has already processed.
Can I set a custom frequency?
Yes! Login to your account and click on the Autoship you wish to customize. You then click the three dots that say "More" and next click "Edit frequency." From there you can change the date of your next Autoship along with customizing your frequency using the "customer interval" button. Please note that this option will apply to your future scheduled Autoship orders and will not change your order if it has already processed. If you would like to change an order that has been processed, please contact or Customer Care Team.